Privacy Policy

This Privacy Policy explains how Milos MD ("we", "us") collects, uses, and shares information about you when you visit our website or use our services. Protected health information is separately governed by our HIPAA Notice of Privacy Practices.

Information we collect

• Contact details you provide (name, email, shipping address).
• Medical intake information used to evaluate your request for treatment.
• Order and payment metadata (payment details are handled by our payment processor).
• Basic device, log, and cookie data to operate and secure the site.

How we use information

• To route your intake to a licensed provider in the LocumTele network for evaluation.
• To arrange dispensing and shipping through Rush Pharmacy.
• To provide customer support and respond to inquiries.
• To comply with legal, regulatory, and safety obligations.

Sharing

We share information with LocumTele providers evaluating your case, Rush Pharmacy for dispensing and shipping, and service providers acting on our behalf (hosting, analytics, payment processing). We do not sell personal information.

Your choices

You may request access, correction, or deletion of your personal information by emailing suport@milosmd.com. Certain records must be retained to comply with pharmacy and medical recordkeeping laws.

Data security

We use administrative, technical, and physical safeguards designed to protect your information. No system is perfectly secure; report suspected incidents to suport@milosmd.com.

Children

Milos MD services are intended for adults 18 and older. We do not knowingly collect data from children.

Changes

We may update this policy from time to time. The "Last updated" date reflects the most recent revision.